You don't understand why people keep on moving out from your apartment units. You know that moving is a lot of pain but why are they moving? You'll understand if they got a new job, if they lost a job, or just want to start anew. But none of these reasons are in case of your moving out residents. Probably, the problem is you-yes, you.

Have you ever thought about the welfare of your residents? Do they get bonus services like cleaning their carpet or repainting their walls? Sure, they got everything new when they moved in. But what about after some years? All these once new things are subject to tear and wear as well. Some of your residents envy new residents getting fancy and new appliances while they see theirs wearing out.

You should offer, say an annual carpet cleaning services. They will feel good to be treated like a real family. Check their units and see if there are damaged pipes, broken walls, or faulty electrical wirings. Repair all these regularly so that you can keep your residents. You can even offer a new set of furniture pieces for very long time residents, say those who stayed for almost ten years with you.

Remember, it's always better and cheaper to keep current residents than try attracting new ones. After all, taking good care of your residents will surely develop a word-of-mouth marketing about your units. Who knows, you might need to add up more units someday.





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